In this episode of Beyond Four Walls, I’m joined by Chelsea Austin, Marketing Coordinator and Executive Assistant at Earl Kendrick Group — a name many in the block and building management world will recognise.

Chelsea’s story is one of steady growth, creativity, and compassion. From a background in administration and finance to now shaping how a respected firm communicates its brand and values, Chelsea brings a rare blend of professionalism and empathy to her work.

We talk about what it means to market with meaning — how to connect people to property in a way that feels human, not corporate. Chelsea shares insights into her dual role supporting leadership and driving forward the company’s marketing strategy, and we discuss how strong communication can change the way people feel about the industry.

Along the way, we explore her thoughts on recognition, confidence, and how to find purpose even in the quieter, behind-the-scenes roles.

💬 What We Talk About

• Chelsea’s career journey and how she found her place in property
• The evolution of marketing in a traditionally technical industry
• Why storytelling matters in brand and business communication
• Balancing creativity with structure in a dual role
• The importance of empathy, collaboration, and being valued at work
• Tips for anyone wanting to grow a meaningful career in marketing or property
• How companies can showcase the people behind their brand

Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast.

I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk

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